FAQ – Frequently Asked Questions

Is my data secure?

Data is one of your most valuable assets, and deserves to be protected, private, and secure. All data flowing through Delimited, including the uploaded files as well as any configuration that you make, is encrypted at rest and in transit using 256-bit AES encryption and SSL communication. All user-uploaded data is only stored temporarily but permanently removed after 30 days.

What if I go over my allotted uploads or size limits?

Fortunately, each plan comes with unlimited embeds and uploads!

As the month progresses, your total data usage will be shown on your administration panel so you can closely monitor it. If you go over, each additional GB is pro-rated according to the per-GB charge for the plan to which you are subscribe. See the pricing page. for current per-GB pricing.

The per-file/per-upload size limit is enforced for all plans.

Do you support Excel uploads?

At the current time, only CSV files are supported since CSV files are more widely used as a data-interchange format and since Excel documents can be easily converted to CSV files. However, Excel support is on the roadmap. If support for Excel documents is important to you then get in touch and let us know. This helps us know which features to prioritize.

How do you integrate with my system?

Integration is easy. Simply point Delimited at an API endpoint on your server and Delimited will send all uploaded data to that endpoint in the form of a JSON document. See the docs for technical details.

If you would prefer a different integration style, get in touch.

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Ready to get started?

We offer a 15-day trial on all plans to give you time to explore. Not to your liking? We offer 100% refunds if you are dissatisfied. Cancel anytime, with no long-term contracts.

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